You Have Questions We Have Answers

We expected you’d have a question or two today … Hopefully you’ll find the answers below. If not, please feel free to contact us.

Read FAQs


Do you accept Credit Cards & Debit Cards?
Yes, we only accept pre-payment with any credit card or debit card. You will receive an automated confirmation-email with receipt, after you have placed an order online. Make sure to check your spam-folder if you have not received your email.
How can I place an order?
All orders are made through our website at Orders may also be placed via email or phone. After you place your order, you will receive a confirmation email with the receipt. Make sure to check your spam-folder if you have not received your email.
What happens after I place my order online?
You will receive a confirmation email with the receipt. Make sure to check your spam-folder if you have not received your email.. We will reach out to you directly shortly after, to schedule your photoshoot. It always makes it easier to schedule your preferred date and time if you let us know 3 to 4 days in advance.
What are Right of Cancellation & Complaints? has a non-refund policy, which means payments and orders made on cannot be refunded. Therefore, does not offer cancellations/refunds on already ordered bookings as we deliver a product that is customized and adapted for each customer and order. If you are dissatisfied with the results, we will work with you to try and meet your expectations by carry out product-reviews and/or in some cases reshooting the property. Complaints must be filed within 4 working days after a booking is delivered. If no such complaint has been made within this time frame of 4 days, the booking is considered fulfilled, delivered and approved.
What are the Payment terms?
All customers pay in full for our services and products, before the service or product is delivered. All payments are made online, directly at All payments must be received at the same time of ordering our products, or services will not be carried out, unless special terms have been agreed by written contract prior to the time of ordering. All credit cards and debit cards can be used on the website. will charge your credit/debit card at the time of ordering for all charges and services provided, unless other terms are agreed to in writing. Your credit/debit card may be billed again after you place an order for extra fees, if you decide to later upgrade to another photo package or add extra products/services to your order etc. Examples of extra fees can include add-on photo products, travel fees and no show fees etc. As a courtesy, the photos, floor plans and video content will be hosted for 6 months by After 6 months, you will have the possibility to renew your hosted images and video content for an extra fee. In case legal action is required to collect unpaid balances, you agree to compensate for all expenses related to claim unpaid sums, which includes lawyer’s fees and other legal expenditures.
Other than the established prices, do you have any additional fees?
There is a $99 fee for the following:

  • Cancellation of photoshoot appointment: If you change the booked appointment within 24 hours of the actual shooting
  • Rescheduling: If the property is not in an acceptable condition for photography, + new booking will be offered.
  • No show: If the Agent/Homeowner does not show up to the booked appointment, so the photographer can’t get access to the property.

Please Note: In case you need to cancel the order completely, we issue credit for the full amount of the products or services you ordered, that you can use for your next order. The issued credit does not expire. We have a no-refund policy, no exceptions can be made.

Photos & Video

Our expert photographers and videographers will make sure your listings look desirable, in order to attract as many eyes as possible, this way you'll get more leads and quicker sales.

Viral Plans

Taking pictures and video is only one of the things we can help you with. Our goal is to help you get more exposure. Our Viral Plans will help you do just that.

Sell More Homes

The goal is to help you sell more homes. Our plans are designed to give you more exposure, so you can get more homes listed and sold.

You Need Good Content

We're Here to Help You Get It

You need more exposure. There are buyers and sellers out there looking for someone like you; someone with your skills, your experience, your knowledge ... in essence, you! We're here to connect you with them by providing you with beautiful content that stands out as well as strategies on how to continue getting more exposure.